Support

Arrival Sky Pro is a one-time purchase that belongs to your Apple Account. On a new iPhone or after reinstalling, sign in with the same Apple Account, go online, open Settings › Arrival Sky Pro and tap Restore Purchases. If a family organiser must approve the purchase (Ask to Buy), Pro unlocks once it is approved.

Nothing is charged unless the App Store confirms the purchase. Check that you're online and that in-app purchases are allowed in Screen Time, then try again. If you were charged and Pro isn't unlocked, tap Restore Purchases. Refunds are handled by Apple at reportaproblem.apple.com; a refund ends Pro but keeps everything you saved.

Pro adds readings for other days with week and month views (30 days either side), the whole of Your year (the next twelve months of slow transits, retrogrades, Moons and eclipses), the Your day widget, more than one friend, and compatibility in full: every section of a comparison, comparing with someone you don't save, your day together, and keeping a day that matters to you both. It also adds chart posters to print, and more app icons and chart wheel styles. Free keeps a comparison's headline, summaries and What comes easily, the headline of tomorrow's reading, this month of Your year and the Moon widget, along with the sky, today's reading, your chart, the journal, saved readings, observing plans and their reminders. Pro is paid once, is not a subscription, and is shared with your Family Sharing group. Losing Pro never removes anything you saved or chose.

Choose "I don't know my birth time". Arrival Sky then leaves out the rising sign, Midheaven and houses, which need a time, and tells you when the Moon's sign is uncertain because it changed signs that day, rather than guessing. You can add a time later from Settings › Edit birth details.

Positions are computed on your iPhone and checked against 250 reference charts to within an arcminute, with spot checks against NASA's JPL Horizons. Birth times use the birthplace's historical time zone, and you can override the offset. The Sky tab follows your phone's compass, which can be off by a few degrees.

Both are optional. Without location, choose an observing place in Sky by searching for a town, or use the Greenwich reference sky. Without motion, drag to look around. To change either permission later, open iOS Settings › Arrival Sky.

The morning brief, in Settings, is one local notification each morning at the time you choose, with the day's headline and something to try from your own reading. Briefs are planned a week ahead, so open Arrival Sky at least once a week to keep them coming.

Reminders are local notifications that iOS delivers at the saved time. They need notifications allowed for Arrival Sky, and a Focus, Do Not Disturb or iOS's limit on waiting notifications can hold them back. The plan shows whether iOS accepted its reminder. Times assume a clear, level horizon; Arrival Sky doesn't know the weather or what blocks your view.

On your iPhone only. Settings › Privacy and your data explains what is kept and what an export contains. You can delete items one by one or use Delete all Arrival Sky data. A journal export is a copy, not a backup: Arrival Sky cannot import it. See the privacy policy.

Both, kept apart. The sky, positions, rising and setting times and eclipses are computed astronomy. The readings are astrology: an interpretive tradition, offered for reflection and entertainment. They don't predict events and aren't advice about health, money, relationships or the law.

To look at the Sun with your eyes, even when it is partly covered, use eclipse glasses or a handheld solar viewer that meets the ISO 12312-2 standard; ordinary sunglasses are not safe, however dark. Binoculars, telescopes and cameras, including your phone’s, need their own purpose-made solar filter fitted securely over the front. Eclipse glasses don’t make unfiltered optics safe, so never look through optics while wearing them. A pinhole projection, with the Sun behind you, lets you watch without looking at the Sun. Arrival Sky’s times are for planning only and never tell you when it is safe to remove protection.

The only time eye protection comes off is during totality of a total eclipse, inside the path of totality, while the Moon completely covers the Sun’s bright face, and only for your eyes, never for binoculars, a telescope or a camera. Arrival Sky does not tell you when totality has begun where you are: watch the Sun, not the clock, and put protection back on before the bright face returns.

Follow NASA’s eclipse safety guidance, the American Astronomical Society’s how to view a solar eclipse safely and its page on solar filters for optics.